Support
Get a sourced answer or reach the team.
Every player can reach JOINO support. Members also get the sourced knowledge assistant and the protected human case queue after signing in.
Contact the team
Product, account, billing and safety questions.
Write to us and include the email linked to your JOINO account when you have one. Safety reports are always prioritised.
Member support desk
Sourced knowledge and a tracked case queue.
Signed-in members can search reviewed JOINO sources and open human support cases with priority routing. Sign in to use the full desk.